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• ITM Tech

Cookie Policy.

This Cookie Policy was last updated on July 8, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://itmtech.ie (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name

wp-settings-*

Expiration

persistent

Function

Store user preferences

Name

wp-settings-time-*

Expiration

1 year

Function

Store user preferences

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Name

wp_lang

Expiration

session

Function

Store language settings

Name

wpEmojiSettingsSupports

Expiration

session

Function

Store browser details

Google Adsense

Marketing/Tracking, Marketing

Consent to service google-adsense

Usage

We use Google Adsense for showing advertisements.

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name

_gcl_au

Expiration

persistent

Function

Store and track conversions

Marketing

Name

google_adsense_settings

Expiration

persistent

Function

Provide ad delivery or retargeting

Smartsupp

Functional

Consent to service smartsupp

Usage

We use Smartsupp for chat support.

Sharing data

For more information, please read the Smartsupp Privacy Statement.

Functional

Name

ssupp.vid

Expiration

6 months

Function

Store a unique user ID

Name

ssupp.visits

Expiration

6 months

Function

Store number of visits

Name

ssupp_vid

Expiration

6 months

Function

Store a unique user ID

Name

ssupp_visits

Expiration

6 months

Function

Store number of visits

Google reCAPTCHA

Marketing, Functional

Consent to service google-recaptcha

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name

rc::c

Expiration

session

Function

Read and filter requests from bots

Name

rc::b

Expiration

session

Function

Read and filter requests from bots

Name

rc::a

Expiration

persistent

Function

Read and filter requests from bots

Functional

Name

_grecaptcha

Expiration

6 months

Function

Provide spam protection

Google Analytics

Statistics

Consent to service google-analytics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name

_ga

Expiration

2 years

Function

Store and count pageviews

Name

_gid

Expiration

1 day

Function

Store and count pageviews

Name

_ga_*

Expiration

1 year

Function

Store and count pageviews

Smartlook

Purpose pending investigation

Consent to service smartlook

Usage

We use Smartlook for heat maps and screen recordings.

Sharing data

For more information, please read the Smartlook Privacy Statement.

Purpose pending investigation

Name

SL_C_*_KEY

Expiration

Function

Name

SL_C_*_VID

Expiration

Function

Name

SL_C_*_SID

Expiration

Function

Google Ads

Statistics, Marketing/Tracking, Marketing

Consent to service google-ads

Usage

We use Google Ads for advertising.

Sharing data

For more information, please read the Google Ads Privacy Statement.

Statistics

Name

_gac_UA-*

Expiration

90 days

Function

Store and count pageviews

Marketing/Tracking

Name

_gcl_aw

Expiration

90 days

Function

Provide ad delivery or retargeting

Marketing

Name

ads/ga-audiences

Expiration

expires immediately

Function

Store information for remarketing purposes

Complianz

Functional

Consent to service complianz

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name

complianz_policy_id

Expiration

365 days

Function

Store accepted cookie policy ID

Name

cmplz_event_*

Expiration

365 days

Function

Store cookie consent preferences

Name

complianz_consent_status

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_marketing

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_user_data

Expiration

365 days

Function

Read to determine which cookie banner to show

Name

cmplz_stats

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_consented_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_policy_id

Expiration

365 days

Function

Store accepted cookie policy ID

Name

cmplz_statistics

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_preferences

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_functional

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_banner-status

Expiration

365 days

Function

Store if the cookie banner has been dismissed

Hotjar

Statistics, Functional

Consent to service hotjar

Usage

We use Hotjar for heat maps and screen recordings.

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name

_hjFirstSeen

Expiration

session

Function

Store first visit to the site

Name

_hjIncludedInSessionSample

Expiration

30 minutes

Function

Name

_hjIncludedInPageviewSample

Expiration

30 minutes

Function

Name

_hjAbsoluteSessionInProgress

Expiration

session

Function

Store unique visits

Name

_hjSessionUser_*

Expiration

1 year

Function

Store a unique user ID

Name

_hjRecordingLastActivity

Expiration

session

Function

Store performed actions on the website

Name

_hjIncludedInSessionSample_*

Expiration

30 minutes

Function

Functional

Name

_hjSession_*

Expiration

session

Function

Provide functions across pages

Name

_hjRecordingEnabled

Expiration

session

Function

Purpose pending investigation

Name

_hjUserAttributesHash

Expiration

Function

Name

_hjHasCachedUserAttributes

Expiration

Function

Elementor

Statistics (anonymous)

Consent to service elementor

Usage

We use Elementor for content creation.

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name

elementor

Expiration

persistent

Function

Store performed actions on the website

Zendesk

Statistics, Preferences

Consent to service zendesk

Usage

We use Zendesk for Customer Relations Management.

Sharing data

This data is not shared with third parties.

Statistics

Name

ZD-buid

Expiration

persistent

Function

Store a unique user ID

Name

ZD-suid

Expiration

20 minutes

Function

Store a unique session ID

Preferences

Name

ZD-store

Expiration

persistent

Function

Provide functions across pages

Nitropack

Functional

Consent to service nitropack

Usage

We use Nitropack for page loading speed improvement.

Sharing data

This data is not shared with third parties.

Functional

Name

nitropack_webhook_sync

Expiration

Function

Provide functions across pages

WooCommerce

Statistics

Consent to service woocommerce

Usage

We use WooCommerce for webshop management.

Sharing data

This data is not shared with third parties.

Statistics

Name

History.store

Expiration

Function

Store last visit

iThemes Security

Functional

Consent to service ithemes-security

Usage

We use iThemes Security for security and fraud prevention.

Sharing data

For more information, please read the iThemes Security Privacy Statement.

Functional

Name

itsec_interstitial_browser

Expiration

session

Function

Provide fraud prevention

Wistia

Marketing, Statistics

Consent to service wistia

Usage

We use Wistia for video display.

Sharing data

For more information, please read the Wistia Privacy Statement.

Marketing

Name

wistia

Expiration

persistent

Function

Store performed actions on the website

Statistics

Name

wistia-video-progress-*

Expiration

persistent

Function

Store if the user has seen embedded content

CloudFlare

Functional

Consent to service cloudflare

Usage

Sharing data

This data is not shared with third parties.

Functional

Name

__cf_bm

Expiration

30 minutes

Function

Read and filter requests from bots

Miscellaneous

Purpose pending investigation

Consent to service miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

ssupp_*

Expiration

Function

Name

SL_L_*_KEY

Expiration

Function

Name

SL_L_*_VID

Expiration

Function

Name

SL_L_*_SID

Expiration

Function

Name

_gali

Expiration

Function

Name

itmcloud-_zldp

Expiration

Function

Name

persist:window.wizardData.persist_key

Expiration

Function

Name

e_event-tracker

Expiration

Function

Name

ZD-settings

Expiration

Function

Name

NPTelemetryMeta:lastpv

Expiration

Function

Name

breeze_folder_name

Expiration

Function

Name

e_kit-elements-defaults

Expiration

Function

Name

breeze_active_tab

Expiration

Function

Name

nitropack_after_activate_notice

Expiration

Function

Name

loglevel

Expiration

Function

Name

2fa_last_tab

Expiration

Function

Name

last_tab

Expiration

Function

Name

wp2fa_device_f7d68fd892020fc53afb808f7b195cd5

Expiration

Function

Name

test_cookie

Expiration

Function

.doubleclick.net

Name

hjActiveViewportIds

Expiration

Function

Name

support-board

Expiration

Function

Name

e_library

Expiration

Function

Name

tf_respondent_cc

Expiration

Function

.typeform.com

Name

attribution_user_id

Expiration

Function

.typeform.com

Name

AWSALBTGCORS

Expiration

Function

form.typeform.com

Name

dismissed_notice_*

Expiration

Function

Name

smartlook_queued_chunks

Expiration

Function

Name

mcfw-bypass-cookie

Expiration

Function

Name

IDE

Expiration

Function

.doubleclick.net

Name

mcfw-wp-user-cookie

Expiration

Function

Name

eael_screen

Expiration

Function

Name

wp-postpass_*

Expiration

Function

Name

dpDataLayer

Expiration

Function

Name

dpIsNewUser

Expiration

Function

Name

dpDocumentsRestoreAttempts

Expiration

Function

Name

pdfjs.history

Expiration

Function

Name

_gcl_gs

Expiration

Function

Name

_gcl_ls

Expiration

Function

Name

6cb1f90cba489c85caa3c2ee6ebd0ccc

Expiration

Function

Name

ca04e1a769d6e87b84fd6bcda0639ce1

Expiration

Function

Name

adobeCleanFontAdded

Expiration

Function

Name

customizerVisitCount

Expiration

Function

Name

e_my_templates_source

Expiration

Function

Name

ep_user_id

Expiration

Function

Name

ep_session_id

Expiration

Function

Name

mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

/wp-admin/admin.php-elfinder-lastdirwp_file_manager

Expiration

Function

Name

elementor_sidebar_menu_expanded_v2_elementor-system

Expiration

Function

Name

__mp_opt_in_out_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

/wp-admin/admin.php-elfinder-toolbarhideswp_file_manager

Expiration

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

ITM Tech
Unit 2B/2C, Elm House,
Millennium Park, Naas,
Co. Kildare
W91 RY2H
Ireland
Website: https://itmtech.ie
Email: support@ex.comitmtech.ie
Phone number: 045 409984

This Cookie Policy was synchronised with cookiedatabase.org on June 2, 2026.

Ready to strengthen your IT and security?

Whether you need more reliable support, stronger cyber protection, or a clearer AI strategy, ITM Tech is here to help you move forward with confidence.

Your Technology & IT Security Partner.

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Unit 2B/2C, Elm House, Millennium Park, Naas, Co. Kildare W91 XH74
info@itmtech.ie
045 409984

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Website by ITM Digital

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📞 Temporary Phone Service Interruption

Friday, 31 July | From 10:00am

As part of an upgrade to our phone system, our telephone lines will be temporarily unavailable while we migrate to a new provider.

The migration is expected to take place between 10:00am and 2:00pm, although this may be shorter or longer depending on the transfer process.

During this time, please contact us by email:

IT Technical Support: support@itmtech.ie
ITM Digital Support: support@itmdigital.ie
Finance: accounts@itmtech.ie
Sales: sales@itmtech.ie

Once the migration is complete, our usual number 045 409 984 will be fully operational again.

Thank you for your patience and understanding while we complete this upgrade.