When ITM Tech receive the call, we’re happy to go out (or these days, log in remotely) to fix what’s broken. We enjoy getting our customers back up and running quickly. Who said saving the day is only for superheroes, right?
Still, as much as we get a boost out of being the helping clients, we’d rather their systems didn’t go down in the first place.
How can we make that happen? By adding you to our managed services client roster. So, what does managed services mean?
Fixing things when they break is reactive, whereas managed services are more proactive. It involves:
- ongoing monitoring;
- handling system patches;
- managing software updates, virus scans, and keeping malware current;
- checking hard drive health to help catch issues in advance;
- tuning up your technology;
- setting up new devices, printers, networks, and systems.
As your managed service provider, we get to know not only what’s gone wrong but also find out your goals and objectives. Understanding what your needs are, we can suggest the technology that best serves you. Plus, we might be able to help you find discounts on new software or cut costs for your home office. After all, we can identify where you are duplicating licenses or paying for more than you need.
Managed Services Make Budgeting Easier
All those services sound costly. The benefit is that you’ll pay a single, consistent monthly fee (or annual fee) for all managed services. Instead of having to handle a big financial hit when something does break, you’re already covered.
Plus, if the worst does happen, we already have a relationship. We know what’s important to you, and we focus on your needs.
Of course, no one can promise you’ll never get hit by a cyberattack. There are new threats every single day. But, if malware does strike, we can get you back up and running more quickly. After all, we’ve been keeping your systems up to date. So, less work needs done to clean up.
Your work IT environment is getting more complicated. Even if you’re not working from home, you’ll probably have a desktop, laptops, tablets, or mobile devices associated with the job. All these need secure internet access and might need data backup. Really, just connecting all your devices to a shared, secure network is a headache at this point, but it doesn’t have to be your headache. Stabilize your IT expenses and enjoy having an expert on speed dial with managed services.
If you want a higher level of IT support, we should talk about managed services. Call us now at 045 409984.