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Managed detection
& Response

A New Approach to SMB Security.

What is MDR?

Managed detection and response (MDR) is a cybersecurity service that provides proactive, purpose-built threat hunting, monitoring and response capabilities powered by a team of advanced cybersecurity technicians combined with the analysis of robust correlated data.

How MDR Works


Our software collects data from your desktops, laptops and servers and sends it up to a cloud based engine for automated review. This process is invisible to users.


Once captured, our threat operations team manually reviews suspicious and potentially mallicious activity to eliminate false positives and identify real threats to your network.


If an active threat is present, our team will isolate and remediate and infected machines. We’ll also provide you with easy-to-follow instructions if additional work is required or if we need to coordinate with you directly.


Traditional IT security tools like antivirus and firewall focus on prevention. in other words, trying to stop cybercriminals from breaking down your front door.

And while these still play an important role today, hackers are finding new and innovative ways to bypass these systems and infiltrate SMB networks.

So what happens when a hacker slips through the cracks undetected? How long will they spend dwelling in your environment? What sensitive information will they capture? And at what point will they deploy ransomware and fully encrypt your systems?


To protect our clients from these evolving threats, we offer a managed detection and response (MDR) solution as part of our security service.

This added layer of protection is designed specifically to look for these hidden threats and “quiet” indicators of compromise that other tools miss.

Think of it as a safety net or the backup cord on a parachute; if your primary defences fail, MDR provides active threat hunting that can be the difference between a quick recovery or a major incident.