Powered by Smartsupp

Looking To Advance Your Career In IT? ITM Tech Are Hiring!

We are currently looking to grow our support team in Naas, Co Kildare and are recruiting for a Level 2 Helpdesk & Support Engineer.  We require someone who is customer focused, has excellent interpersonal skills, as well as strong diagnostic and multi-tasking abilities. 

If you’re looking for a new challenge with huge room for future progression and training this could be the role for you.

Position: Support Engineer

Responsibilities

  • Respond to incidents logged via help desk.
  • Phone, Remote and On-Site Support.
  • Ability to explain technical concepts to people from no-technical backgrounds.
  • Perform routine system and backup checks, escalating if required.
  • Installing, configuring and troubleshooting of IT related software and hardware.
  • Highlight any issues on customer sites using the correct escalation procedures.

Requirements

  • Excellent English – spoken and written.
  • A Minimum 2 year’s experience working in the IT Industry
  • Full driving license.
  • Industry standard accreditation desired.

Experience With

  • Microsoft Operating Systems & Applications.
  • Anti-Virus, Spyware, Malware experience.
  • Networking – TCP/IP, DNS, Switches and Firewalls

Salary will be commensurate with experience

If this sounds like the perfect job for you, then we would love to hear from you. Please email jobs@itmcloud.ie or call us at 045 409984