Looking To Advance Your Career In IT? ITM Tech Are Hiring!

We are currently looking to grow our support team in Naas, Co Kildare and are recruiting for a Level 2 Helpdesk & Support Engineer.  We require someone who is customer focused, has excellent interpersonal skills, as well as strong diagnostic and multi-tasking abilities. 

If you’re looking for a new challenge with huge room for future progression and training this could be the role for you.

Position: Support Engineer


  • Respond to incidents logged via help desk.
  • Phone, Remote and On-Site Support.
  • Ability to explain technical concepts to people from no-technical backgrounds.
  • Perform routine system and backup checks, escalating if required.
  • Installing, configuring and troubleshooting of IT related software and hardware.
  • Highlight any issues on customer sites using the correct escalation procedures.


  • Excellent English – spoken and written.
  • A Minimum 2 year’s experience working in the IT Industry
  • Full driving license.
  • Industry standard accreditation desired.

Experience With

  • Microsoft Operating Systems & Applications.
  • Anti-Virus, Spyware, Malware experience.
  • Networking – TCP/IP, DNS, Switches and Firewalls

Salary will be commensurate with experience

If this sounds like the perfect job for you, then we would love to hear from you. Please email jobs@itmcloud.ie or call us at 045 409984