Business IT Support

FULLY MANAGED IT SUPPORT

Managed IT Services go beyond basic support to provide companies with IT stability, security, and efficiency.

At ITM, we manage your network and provide effective security solutions so that your data is backed up and secure. Instead of waiting for problems to occur on your network, we simply prevent them from happening in the first place.

Our preventive maintenance and remote monitoring support can highlight and eliminate potential hardware/software issues before they cause downtime, saving your business both time and money.

ITM will handle the day to day IT needs of your business with a level of efficiency and cost-effectiveness that you’ll find impossible to replicate in house. Enjoy the benefit of unlimited priority support from our team of experts.

We offer simple, flat-rate billing to further simplify management of your IT. Forecast your 12 month roadmap and budget. Focus on solutions rather than accounting.

WHAT IS A MANAGED SERVICE PROVIDER?

A managed service provider (MSP) is a company that remotely manages a customer’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.

We use a suite of tools from the very best providers to manage your IT including –

Helpdesk

All support inquiries are managed through our state of the art ticketing system, ensuring that issues are dealt with within the time frame agreed in the SLA.

MONITORING

Our remote agent monitors your computers round the clock - we’ll know about any problems that arise before you do.

Security

Our cloud anti-virus delivers next-generation endpoint security and threat intelligence services to protect businesses in a connected world.

DOCUMENT

We have a secure documentation system to manage everything from site documents, passwords, DNS and beyond.

COLLABORATE

ITM provide full suite of cloud based email and file sharing from Google and Microsoft along with mail filtering solutions and always-on email backup.

BACKUP

Ensure your business is resilient to disasters, with our an all-in-one solution that includes verified backups, restore options for any scenario, instant virtualisation, and ransomware protection.

TALK TO US ABOUT YOUR IT SUPPORT TODAY